Norristown, PA & Galway, Ireland, September 12, 2018 – WEBTEXT announced today that its new Oceana 3.5 Messaging Connector is now available to support messaging in Avaya’s newest contact center solution, Oceana 3.5.
“We’re very proud to be able to offer smart messaging to Oceana customers”, said AJ Cahill, WEBTEXT CEO. “Today over 75% of the public chose text as their primary communication channel and WEBTEXT’s Oceana connector makes it possible for organizations with an Oceana contact center to reach mobile customers in their preferred channel.”
WEBTEXT operates multiple messaging nodes in the US, Canada, EU and Asia. This fall, WEBTEXT will be announcing other new platform and messaging integrations, as well as participation at a number of upcoming industry tradeshows.
About WEBTEXT
WEBTEXT is an Avaya DevConnect SPP technology Partner and the leading messaging CPaaS for contact center and CRM. WEBTEXT award winning and patent protected solutions power DemoAvaya contact center demonstration systems, and are integrated with approx. 80% of all contact center and CRM platforms on the market, including, Avaya Oceana, EMC, AACC, ACCS, POM and AEP, as well as Avaya native chats. WEBTEXT has the industry’s largest product specific messaging API library that supports over 49 platforms with over 100 unique software integrations. WEBTEXT global network of gateways delivers secure feature-rich smart messaging. No other CPaaS offers as many platform and product specific turnkey messaging integrations as WEBTEXT. Customers include government and Fortune 2000, as well as large and small enterprise. Learn more at www.webtext.com, or contact:
| Michael Cahill Commercial Director WEBTEXT Phone: (855) 247-3232michael.cahill at webtext.com |
