Norristown, PA & Galway, Ireland, March 11, 2019 /PRNewswire/ — WEBTEXT, a leading provider of enterprise messaging, is proud to announce that it has achieved Bronze Technology Partner status in the ServiceNow Technology Partner Program (TPP). As a Bronze TPP partner WEBTEXT ServiceNow CRM agent messaging solution has successfully completed app certification and is commercially available in the ServiceNow Store.
“WEBTEXT is honored to be selected by ServiceNow to deliver our smart messaging solutions to ServiceNow CRM customers”, said AJ Cahill, WEBTEXT CEO. “Becoming a ServiceNow technology partner and having our agent messaging solution published in the NOW Store is an important milestone for WEBTEXT, extends our market reach and further validation of our easy to deploy enterprise messaging solutions.”
WEBTEXT CRM Messaging enables ServiceNow customers to employ SMS, MMS, Facebook Messenger, Twitter plus other popular messaging channels to transform customer experience. WEBTEXT recently completed its first deployment of ServiceNow CRM messaging in an Amazon Connect contact center for a large state agency working with AT&T. WEBTEXT operates multiple messaging nodes in the US, Canada, EU and Asia.
Next week, WEBTEXT will be demonstrating messaging in ServiceNow at Enterprise Connect in Orlando, FL March 18th – 20th, and will be an exhibitor at Knowledge 2019 in Las Vegas, May 5th – 9th.
ServiceNow messaging video https://www.webtext.com/servicenow-messaging/
About WEBTEXT
WEBTEXT is a ServiceNow Bronze Technology Partner and the leading messaging CPaaS (Communications Platform as a Service) for turnkey messaging solutions in CRM and contact center. WEBTEXT award winning and patent protected solutions are integrated with approx. 80% of all CRM and contact center platforms on the market, including, ServiceNow, Oracle, Salesforce, Five9, Cisco, Avaya, Amazon and Genesys. WEBTEXT has the industry’s largest product specific messaging API library that supports over 50 platforms with over 100 unique software integrations. WEBTEXT global network of gateways delivers secure feature-rich smart messaging. No other CPaaS offers as many platform and product specific turnkey messaging integrations as WEBTEXT. WEBTEXT customers include government and Fortune 2000, as well as large and small enterprise. Learn more at www.webtext.com
Michael Cahill
Commercial Director
WEBTEXT
Phone: (855) 247-3232
michael.cahill at webtext.com
