Communications Platform as a service
WEBTEXT global network of nodes power our CPaaS service. Our cloud-based platform enables Enterprises to add real-time communications features to both their in-house and 3rd party enterprise applications without needing to build backend infrastructure and interfaces.
Global Messaging
Gateways
With service nodes located worldwide, WEBTEXT can provide global messaging termination, while catering to your data residency requirements. Our direct connections to some of the world’s leading carriers and aggregators allow us to provide full end to end solutions.
Toll & Toll Free Numbering
We can enable any US or Canadian toll or toll free number within days to be able to send and receive SMS & MMS (Picture) text messages. This can be done without the need to port your voice service from your current provider, in fact we don’t even need to talk to them.
Shortcodes & Virtual Numbers
If you require a US or Canadian shortcode we will rent the shortcode and handle the application to obtain carrier approval before making it available for use by your enterprise. If you require shortcodes in other countries or virtual numbers worldwide we can also obtain these numbers.
Messaging
Whether you need the ubiquitous channel of SMS and MMS, or over the top messaging channels (such as Facebook Messenger, Twitter DM) WEBTEXT has you covered with full end to end 2-way messaging solutions, allowing you send and receive messages directly to and from your existing contact center, CRM or in-house applications by virtue of our multiple CPaaS messaging solutions.
CX Hub
CX Hub is a cloud platform designed to bring the enterprise closer to customers than ever before to provide a next generation customer experience today.
The CX Hub platform allows companies to provide a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data.
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