About | WEBTEXT - Customer Experience … the way it SHOULD be

What We Do

WEBTEXT is a CPaaS with a focus on Enterprise Messaging and Cloud Applications. We give customers the option to use messaging in support of voice while providing advanced cloud campaign managers & omnichannel applications. When you choose WEBTEXT you change the Customer Experience by enabling more customers to be handled in their preferred channel with their preferred device.

The Challenges

Over 80% of calls to contact center are from cell phones capable of much more than voice. Calls are becoming longer, more complex and millennials prefer to text.

Our solutions will Text Enable your business for outgoing, incoming or both. Texts can be automated, agent initiated or customer initiated, whatever works best for you. Your customers’ experience will be transformed and so will your business.

Where We
Are

Our customers and network of messaging gateways are worldwide and we have offices in the US and Europe.

Who we
work for

Our customers include international and Fortune 500 in sectors covering: biotech, cable TV, consumer appliances, education, entertainment, finance, government agencies, healthcare, hospitality, insurance, manufacturing, poison control, public utilities, publishing, recycling, retail, retirement systems, social services, security, sport, technology, telecom, transportation and waste management industries.

Who we
work with

As leading experts in text messaging for contact center and enterprise, we work with Avaya, Cisco, their channel partners and customers worldwide.

View Partners

Leadership Team

AJ Cahill
AJ has more than 20 years’ experience of growing innovative businesses, with special expertise in SMS text messaging for contact centers and enterprise. His roles have included product development and network management for Nynex, Siemens Nixdorf and Eircom. A key member of the team that started eircom.net, he was appointed manager of Eircom’s multimedia operations center, leaving to co-found AirSpeed Telecom. He specialises in the emerging commercial applications of telecommunications including Internet, Cable TV and Wireless.
Colm Keating
Colm has 20 years’ experience in design and implementation of communications products, focusing on innovation and monetization. His roles have included IT manager at Broadcom Eireann Research, contract support and development roles with DEC, Bank of Ireland and SM Communications. He designed the first automated system for ordering and delivery of ring tones (dialaring.com) in 1999. Most recently, he has specialized in the telecommunications area, developing applications combining voice (TDM and VoIP), SMS, and Internet-based technologies.
Michael Cahill
Michael is responsible for commercial agreements and has over 20 years’ experience in commercial development, finance and management. He is former president and COO of Claremont Companies and co-founder of Compass Realty Associates. He is an adjunct faculty member at Boston College and a graduate of the National University of Ireland and Babson College.

Advisory Board

Guy Clinch
Guy has more than 30 years in the enterprise communications and contact center industries including Avaya, Lucent Technologies and AT&T. Always on the frontlines and close to the needs of the customer, Guy served as a product manager in charge of product education & training seminars/webinars for customers and within Avaya. He is widely known across Avaya’s global organization, serving on numerous industry panels and committees. Guy now runs Guy Clinch Consulting, LLC.
Dr. Allen Downey
Allen is a Professor of Computer Science at the Olin College of Engineering, MA. He holds engineering degrees from MIT and a PhD in Computer Science from UC Berkeley. He is a former Assistant Professor of computer science at Colby College, Maine and Wellesley College, Mass. He has published research on measurement and modelling of computer networks and operating systems and is the author of Think Python and Think Stats on computer science and electrical engineering.
Dr. Fred Logue
Fred is founder and director of New Morning Intellectual Property Limited, helping companies build intellectual property operations in Ireland. He was a senior manager with Lucent Technologies’ IP business, establishing and operating its Irish office. He holds a BSc in physics and maths from University College Dublin, a PhD from Trinity College Dublin and a diploma in copyright law from Harvard Law School. He is a lawyer admitted to practise in Ireland, England and Wales.
Blair LaCorte
Blair is an accomplished leader and strategist. He is currently Global President of Production Resource Group, leading suppliers of entertainment and event technology. Most recently, he held the position of CEO at XOJET, one of the fastest growing aviation companies. He was Operating Partner at TPG, a premier Private Equity firm with over $58BN in investments. He was named one of the Top Ten Marketers of the Year by Ad Age and Innovator of the Year by NASA.

Global Messaging Platform

U.S. Office

36E Main St., Suite 201,
Norristown, PA, 19401
USA

Europe Office

3rd Floor, Heritage Hall,
Kirwan's Lane,
Galway, H91DYK6
Ireland

WEBTEXT HOLDINGS Limited t/a WEBTEXT. Company registration number: 395361.
Registered address: 193 Lower Kimmage Road, Dublin 6W, Ireland

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