Add messaging to your Amazon Connect Contact Center and transform your customer experience.

If you use AWS Connect contact center products, WEBTEXT can bring you the additional channels of SMS text, MMS picture messaging and Facebook Messenger.

WEBTEXT is the only messaging company fully integrated with Amazon Connect contact center. We give customers the option to use messaging in support of voice, enabling more customers to be handled in their preferred channel with their preferred device. Your customers’ experience will be transformed and so will your business.

WEBTEXT cloud based service makes integration into AWS Connect contact center fast, painless and low cost.