WEBTEXT can bring ServiceNow users additional channels of SMS text and MMS picture messaging plus Facebook Messenger, Twitter and other popular messaging channels to transform customer experience through ServiceNow’s own Connect Chat system.

WEBTEXT is the only company that fully integrates messaging into ServiceNow CRM when deployed with any Cisco, Avaya, Amazon or Five9s Contact Center. We give you the option to use messaging in support of voice, enabling more customers to be handled in their preferred channel with their preferred device. Your customers’ experience will be transformed and so will your business.

WEBTEXT cloud based service makes integration into ServiceNow CRM fast, easy and low cost.