AI | WEBTEXT - Customer Experience … the way it SHOULD be

Posted July 16, 2019

WEBTEXT Announces Messaging Integration with Adobe Campaign

Norristown, PA & Galway, Ireland, July 16, 2019 /PRNewswire/ – WEBTEXT, a leading cloud based provider of enterprise messaging solutions, today announced that it now supports automated [...]

By Administrator

In Contact Centers, Partners, Press Release

Posted June 18, 2019

WEBTEXT Brings Smart Messaging To Mitel Contact Center

AI chatbot escalation – Escalate AI bot conversation to a live Mitel contact center agent via the most popular messaging channels, including, SMS, MMS, Facebook Messenger & Twitter [...]

By Administrator

In News, Press Release, Service Now

Posted May 7, 2019

WEBTEXT Combine Artificial Intelligence with Smart Messaging to Improve Customer Experience

Norristown, PA & Galway, Ireland, May 7, 2019 /PRNewswire/ — WEBTEXT, a leading provider of enterprise messaging announced today that its ServiceNow CRM messaging solution is being [...]

By Bill Roxby

In News, Press Release

Posted March 18, 2019

WEBTEXT Launches CX Hub a New Standard in Customer Care

Norristown, PA & Galway, Ireland, March 18, 2019 /PRNewswire/ — WEBTEXT, a leading provider of enterprise messaging, is proud to announce the launch of CX Hub a new enhanced customer [...]

By Bill Roxby

In Contact Centers, Partners, Press Release

Posted October 18, 2018

WEBTEXT Brings Smart Messaging To ServiceNow CRM

AI chatbot escalation – Escalate AI bot chats to live ServiceNow CRM agents via the most popular messaging channels, including, SMS, Facebook Messenger & Twitter 2-way [...]