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Author:  Andrew Prokop   Here are a few statistics I want you to consider: Of all the uses for cell phones, sending and reading text messages come in at number one and number two. Making [...]

WEBTEXT 2-way SMS Connector Snap-in is now compatible with Avaya Aura® Collaboration Environment (CE) Helps businesses who want to increase productivity by getting callers off voice and on to [...]

9th June 2014             –          Guy Clinch Avaya users can now reach their customers more effectively WEBTEXT messaging applications bring Avaya customers the ability to interact with [...]

4th June 2014 – Guy Clinch In my recent post, Stop Wasting Your Time on Hold and Use WEBTEXT with Avaya Aura, I showed how WEBTEXT’s call diversion to text solution “Text Enable my CALLS” [...]

16th May, 2014           –        Guy Clinch You know that feeling. It hits you when you hear, “We are experiencing exceptionally heavy call volumes … your call will be answered in …” We’re [...]