Archives

  Guy William Clinch COMMUNICATIONS CHRONICLES, pub. NETWORK WORLD from IDG, JAN 9, 2017     From artificial intelligence to new forms of computing to changes in how we work, learn and [...]

  Sheila McGee-Smith – January 03, 2017      The title of this Salesforce slide says it all. The hype around messaging in the contact center space is about creating messaging [...]

Norristown, PA & Galway, Ireland, October 4, 2016 – WEBTEXT announced today that it now offers person to person messaging for enterprise contact center using Salesforce Service Cloud. “We’re [...]

WEBTEXT has developed a full integration for Cisco Contact Center using Salesforce Service Cloud This integration will support MMS, SMS, Facebook Messenger and Twitter direct messaging channels [...]

  Norristown, PA & Galway, Ireland, September 20, 2016 – WEBTEXT announced today that it now offers person to person messaging into Oracle Service Cloud. “We’re very excited to support [...]