Guy has more than 30 years in the enterprise communications and contact center industries including Avaya, Lucent Technologies and AT&T. Always on the frontlines and close to the needs of the customer, Guy served as a product manager in charge of product education & training seminars/webinars for customers and within Avaya. He is widely known across Avaya’s global organization, serving on numerous industry panels and committees. Guy now runs Guy Clinch Consulting, LLC.